Quick answer
First determine whether the StartAllBack configuration window fails to open or whether the Windows shell itself is unresponsive. Verify that the application is installed for the current account, then capture any launch error before trying a reinstall.
What matters for this task
A broken shortcut, the wrong account, and an incompatible shell extension can look similar from the desktop. Avoid downloading a random “repair” executable when the installed program and its scope have not yet been checked.
Steps to follow
- Check Installed apps or Programs and Features for the relevant installation and record its version.
- Try the configuration entry provided by the installed application rather than an old copied shortcut.
- Compare the behavior under the normal user account and note any error, prompt, or brief window appearance.
- If the desktop is stable, restart Windows once after saving work and review current compatibility notes. Use normal removal and a trusted installer if repair is needed.
Verify the result
Confirm that the configuration window remains open and can save a harmless reversible setting. Launching a process momentarily is not the same as a working interface.
Limits and rollback
Keep the error details before reinstalling. Do not rename unknown DLLs or grant broad directory permissions to force the window to appear.
Questions about this task
Does a missing shortcut prove the app is uninstalled?
No. Check the installed application record and its intended scope.
Should I use an administrator account for every launch?
Not as a universal fix. Verify scope and the specific error before changing privilege assumptions.
Primary sources
Publisher claims and Windows procedures are linked below. The comparison and diagnostic steps are editorial guidance, not a claim of hands-on Windows testing.
Windows 11 download · Review compatibility and the publisher’s license terms before installing.
Download for Windows 11 File source and installation notes